SHIPPING

Shipping within NZ is a flat rate of $5 North Island & $7 South Island (or $10 Rural) when you spend up to $100.

Spend over $100 and it’s free!

We stand behind the quality of our products, so if your items are not up to scratch we will happily refund you.

RETURNS

Our policy lasts for 7 days after purchase, after which time we unfortunately can’t offer you a refund or exchange. To be eligible for a return, your item/s must be returned in the same condition as received and must also be in the original packaging. To return your product, you should mail your product to:

Apartment 7G/30 Taranaki St

Te Aro, Wellington 6011

You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.

REFUNDS 

Once your return has been received and processed a credit will automatically be applied to your credit card or original method of payment within 10 days.
If you have still not received your refund, please contact us at sales@thecleancollective.co.nz

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